B2W Customer Support

The B2W customer support team, client portal and online learning center are here to assist customers in getting the most out of their software investment.

Need assistance? Please reach out to the B2W customer support team at (888) 390.8822 or [email protected].

Client Portal

This one-stop community website and knowledge center makes it fast and easy to:

  • Access information on implementation and account status
  • Track requests for support and services
  • Submit and track requests for new features
  • Connect with other users, the B2W team and best-practice information

Please log-in to the Client Portal or send an inquiry to B2W Support to request access.

B2W Online Knowledge Center on Any Device

B2W Online Learning Center

Free on-demand instructional videos to help users become more proficient and productive with B2W Software.

  • Web based on any device
  • Expansive library covering full B2W Platform
  • Search for exactly what you need

Please log-in to the Learning Center or send an inquiry to B2W Support to request access.